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Who we support

Support without judgement, at your pace

Everyone's situation is different. Here's how we work with people facing some of life's hardest challenges, always with dignity, choice and hope.

A person using a wheelchair out for a walk with a companion

Complex needs

Support built around the whole person, not the system.

People with complex or overlapping needs often find that services are designed around programs, not people. We start with the whole person, including their health, abilities, history, culture and goals. Then we build support that flexes as needs change.

How we help

  • One consistent team that gets to know you
  • Coordination with health, housing and justice partners
  • Support that adapts as your needs change
Talk to us about complex needs
A group of people sitting together in a bright room for a peer support meeting

Addiction & substance use

Recovery looks different for everyone.

We meet people where they are, without judgement. Whether someone wants to reduce harm, prepare for treatment or stay well in long-term recovery, we support the steps they are ready to take and help build the stability that makes change last.

How we help

  • A respectful, non-judgemental, harm-reduction approach
  • Connection to detox, treatment and peer support
  • Stable routines, housing and community connection
Supportive Housing Site: 7 supported harm reduction & recovery spaces. Learn moreTalk to us about addiction & substance use
Two women talking openly in a calm, comfortable counselling room

Mental health

Steady, compassionate support for everyday wellbeing.

A mental health condition is part of someone's story, not the whole of it. We offer steady, recovery-oriented support that strengthens wellbeing, daily living skills and connection, working alongside clinicians, families and other supports.

How we help

  • Recovery-oriented, strengths-based support
  • Help with routines, appointments and medications
  • Wellness planning and early warning signs
Supportive Housing Site: 7 supported harm reduction & recovery spaces. Learn moreTalk to us about mental health
A hand holding house keys in front of a newly opened front door

Homelessness & housing instability

Everyone deserves a safe place to call home.

We help people experiencing homelessness, or at risk of losing their home, find housing that fits. We stay alongside them through the move and beyond, building the skills and connections that help a new home last.

How we help

  • Housing search and move-in support
  • Tenancy skills and landlord liaison
  • Connection to income, health and community resources
Talk to us about housing

Need help right now? If you or someone else is in danger, call 911. For mental health or suicide crisis support, call or text 988, 24/7. See more crisis and support lines.