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Supportive care & housing · Edmonton, Alberta since 2018

Supportive care & housingfor unique & complex needs

We walk alongside people living with disability, aging, mental health, addiction and housing challenges, and the families who love them. We listen first, then build support around you.

New Supportive Housing Site7 spaces opening January 2027

Opening January 2027 · Edmonton

Our Supportive Housing Site

7 supported spaces for adults with complex mental health & addiction challenges

7 spaces opening January 2027

Seven new supported spaces are opening soon in Edmonton. A safe, welcoming home to stabilize, heal and plan what comes next, for adults living with complex mental health and addiction challenges.

Our Edmonton site will offer seven supported spaces where people can find stability without judgement. We meet each person where they are. Some want to reduce harm, some are preparing for treatment, and some are working to stay well in recovery. Every resident has a personal plan and a team that walks alongside them.

  • Harm reduction, without judgement

    Practical, evidence-informed support that keeps people safer at every stage.

  • Recovery-oriented care

    Personal goals, daily structure and skills that build lasting wellbeing.

  • Mental health support

    Trauma-informed staff who work alongside clinicians and outreach teams.

  • A path forward

    Connection to treatment, income supports, community and long-term housing.

The white front door of the Supportive Housing Site with a hanging Opening Soon sign and flower pots
Opening soon

January 2027· 52 days to go

Who we help

For people who are often underserved

How we support people
  • Seniors & agingStaying safe, comfortable and connected at home.
  • People with disabilitiesSupport that builds independence and choice.
  • Mental healthSteady, recovery-oriented everyday support.
  • Substance useNon-judgemental help at every stage of recovery.
  • Housing instabilityFinding and keeping a safe place to call home.
  • Justice involvementSupport with transitions back into community.

Out in the community

Support that shows up where life happens

From river valley walks to kitchen-table planning and winter outreach downtown, Holly meets people where they are.

  • Holly walking and talking with a man using a walker on a river valley trail in autumn

    Getting out together

    Community access means walks, appointments and errands, at your pace.

  • Holly reviewing a care plan with an older woman and her daughter at a kitchen table

    Planning with families

    Care plans built around the kitchen table, not the case file.

  • Holly sharing a hot coffee and gloves with a man on a snowy downtown Edmonton street

    Meeting people where they are

    Outreach that starts with warmth, even at -25°C.

  • Holly listening during a small community group conversation in a bright room

    Belonging, together

    Spaces where everyone is genuinely wanted.

Holly Payne, founder of SupportAbility Edmonton, smiling in her office

Meet our founder

Experience that puts people first

Everyone deserves care that is responsive, respectful and tailored to them.

Holly Payne, Founder

Holly brings more than 15 years of experience across disability, senior care, mental health, justice and community services. She started SupportAbility in 2018 to offer the flexible, respectful support that traditional systems often can't.

Read our story
  • Our values

    Seven values that guide everything we do

    Read them in full
  • 01

    Dignity First

    Every person is the expert on their own life.

  • 02

    Radical Belonging

    Not just tolerated, but genuinely wanted.

  • 03

    Trauma-Informed by Default

    "Difficult" behaviour is information, not a character flaw.

  • 04

    Power With, Not Power Over

    Lived experience is real expertise.

  • 05

    Courageous Advocacy

    We work to change broken systems, not just navigate them.

  • 06

    Whole-Person Continuity

    Bridges across services, so no one starts over at every door.

  • 07

    Accountability to the People We Serve

    Our first accountability is to participants.

Getting started

Three simple steps to the right support

  1. 1

    Reach out

    Call, email or send a message. Your free consultation has no cost and no obligation.

  2. 2

    We listen

    We learn about your situation, strengths and goals, at your pace and in your words.

  3. 3

    Your plan

    Together we build a support plan that fits, and we stay with you as needs change.

Let's talk about what support could look like for you

Free, confidential consultations for individuals, families and organizations across Edmonton.